Terms of Service
1. Research Use Only
All products sold by Helix Research Labs through https://helix-researchlabs.com are intended strictly for in vitro laboratory research and analytical purposes only. They are labeled and sold in accordance with 21 CFR 809.10(c)(2)(i) as Research Use Only (RUO) products.
These products are not intended for human consumption, veterinary use, food additives, drugs, cosmetics, household chemicals, diagnostic use, therapeutic use, or any other unauthorized application. No product sold by Helix Research Labs is classified as a drug, dietary supplement, or medical device under federal law.
All products are labeled with the statement: “For Research Use Only. Not for Human or Animal Use.”
Any use of these products outside of lawful laboratory research is strictly prohibited and may violate applicable federal, state, and local laws and regulations.
2. No Medical, Dosing, or Usage Guidance
Helix Research Labs does not provide medical advice, dosing recommendations, cycle planning, protocol design, or usage guidance of any kind.
Nothing on this website, including product descriptions, educational content, or communications, should be interpreted as medical, pharmaceutical, or therapeutic advice.
You are fully responsible for ensuring that all use of any product complies with applicable laws, regulations, institutional policies, and ethical standards.
3. Eligibility and Age Requirement
By using this site and purchasing products, you represent and warrant that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and legally capable of entering into binding contracts.
Helix Research Labs does not knowingly enter into transactions with minors or individuals acting on behalf of unauthorized third parties.
We reserve the right to request verification of age and identity and to refuse or cancel orders that do not meet our eligibility requirements.
4. Intended Users and Professional Responsibility
Our products are designed for use only by trained professionals, such as researchers, scientists, and qualified laboratory personnel.
Customers are expected to have the technical knowledge and safety infrastructure necessary to properly handle, store, and dispose of all materials.
Helix Research Labs is not responsible for misuse, misapplication, or handling of products by unqualified individuals or in non-research settings.
5. Orders, Acceptance, and Availability
All orders placed through this website are considered offers to purchase products.
Helix Research Labs reserves the right, in its sole discretion, to accept or reject any order, limit quantities, or cancel purchases prior to shipment.
Product availability, pricing, and descriptions are subject to change at any time without notice. If an item is unavailable or an error is identified after you place an order, we may cancel or modify the order and will notify you using the contact information provided.
6. Pricing, Payments, and Billing
All prices listed on the website are shown in the applicable currency and are subject to change without notice.
You agree to provide current, complete, and accurate payment and billing information for all purchases made through the site.
By submitting payment details, you authorize Helix Research Labs or its payment processors to charge the full order amount, including any applicable taxes, fees, and shipping costs. We reserve the right to correct pricing or billing errors at any time, even after a transaction has been initiated or completed.
7. Shipping, Risk of Loss, and Delivery
Orders are shipped to the address you provide at checkout. You are responsible for ensuring that all address and contact details are accurate and complete.
Title and risk of loss pass to you upon delivery of the shipment to the carrier. Helix Research Labs is not responsible for delays, losses, or damages resulting from carrier handling, customs inspections, import restrictions, or circumstances beyond our control.
You are responsible for complying with all applicable import, customs, and regulatory requirements in your jurisdiction.
8. Returns and Refunds and Order Issues
Due to the sensitive and specialized nature of our products, all sales are generally final.
However, if you receive a product that is damaged, defective, or incorrect, you must notify us promptly, typically within a reasonable timeframe after delivery, and provide supporting details such as order number, photos, and description of the issue.
Helix Research Labs may, at its sole discretion, offer a replacement, store credit, or refund in limited circumstances. We reserve the right to decline returns or refunds where products have been opened, used, mishandled, or stored improperly.
9. Product Quality, Handling, and Compliance
Helix Research Labs is committed to providing high-purity research compounds tested under controlled conditions.
However, it is your responsibility to verify that the products are suitable for your specific research application and to perform any necessary qualification or validation procedures.
You agree to follow all relevant safety guidelines, institutional protocols, and legal requirements when handling, storing, and disposing of any materials obtained from us.
10. Prohibited Uses
You agree not to use the website or any products for any unlawful, unsafe, or unauthorized purposes, including but not limited to:
• Administration to humans or animals for therapeutic, performance-enhancing, or recreational purposes
• Use in clinical trials or any regulated medical setting without proper authorization
• Resale or distribution to individuals or entities that do not meet research-only criteria
• Any activity that violates applicable local, state, federal, or international laws
Helix Research Labs reserves the right to refuse service, cancel orders, or restrict access to the site if prohibited use is suspected.
11. Buyer Representations and Warranties
By purchasing any product from Helix Research Labs, you represent and warrant that:
• You are at least 21 years of age.
• You are purchasing the product solely for lawful in vitro laboratory research purposes.
• You are a qualified and properly trained research or laboratory professional, or you are purchasing on behalf of a qualified research entity.
• You are fully aware of and knowledgeable about all applicable government regulations regarding the use of and exposure to the products you are purchasing.
• You understand the health and safety hazards associated with the handling, storage, and disposal of the products you purchase.
• You accept full responsibility for ensuring adequate warnings regarding health and safety hazards associated with any products you purchase.
• You will handle, store, and dispose of all products in accordance with all applicable laws, regulations, and standard laboratory practices.
• You will not use, distribute, or transfer any product for human consumption, veterinary use, or any unauthorized purpose.
• You have taken all necessary actions so that these Terms of Service are legally binding upon you.
12. No Medical Advice
Nothing on this website, including product descriptions, educational content, blog posts, or any other material, constitutes medical advice, diagnosis, or treatment. All information provided on this website is for educational and informational purposes only.
Helix Research Labs does not provide instructions, guidance, or recommendations regarding preparation, reconstitution, administration, dosage, or use of any product for human or animal consumption. Any inquiries regarding such use will not be addressed and may be redirected to these Terms of Service.
If you have questions about any health condition or treatment, consult a qualified healthcare provider. Do not disregard professional medical advice or delay seeking medical treatment based on anything you read on this website.
13. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product names, and layout, is the intellectual property of Helix Research Labs or its licensors and is protected by applicable copyright, trademark, and other laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the site for lawful purposes related to evaluating and purchasing products.
You may not reproduce, distribute, modify, or create derivative works based on any site content without prior written permission from Helix Research Labs.
14. Website Content, Accuracy, and Changes
We aim to provide accurate, up-to-date information about our products and services. However, the website may occasionally contain typographical errors, inaccuracies, or omissions related to descriptions, pricing, availability, or other details.
Helix Research Labs reserves the right to correct any errors, update information, or modify content at any time without prior notice, including after an order has been submitted.
Nothing on this site should be interpreted as a guarantee, warranty, or medical claim regarding the performance, safety, or efficacy of any product.
15. Disclaimer of Warranties
This website and all products are provided on an “as is” and “as available” basis, without any express or implied warranties of any kind, to the fullest extent permitted by law.
Helix Research Labs expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or trade usage.
We do not warrant that the site will be uninterrupted, secure, error-free, or that any defects will be corrected, nor do we guarantee any specific research outcomes or results from the use of our products.
16. Limitation of Liability
To the maximum extent permitted by law, Helix Research Labs, its owners, employees, affiliates, and partners shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:
• Use of or inability to use the website
• Purchase, handling, storage, or disposal of any products
• Any unauthorized or non-research use, including human or veterinary administration
• Reliance on any information provided on the site
Your sole and exclusive remedy for dissatisfaction with the site or products is to stop using the site and not purchase additional products.
17. Indemnification
You agree to defend, indemnify, and hold harmless Helix Research Labs, its owners, officers, directors, employees, agents, affiliates, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorney fees) arising from or related to:
• Your use of this website or any products purchased from Helix Research Labs.
• Your violation of these Terms of Service.
• Your violation of any applicable law, regulation, or third-party right.
• Your handling, possession, storage, disposal, or use of any products purchased from Helix Research Labs.
• Any misuse or unauthorized use of any products purchased from Helix Research Labs.
• Any claim by a third party arising from or related to your use of products purchased from Helix Research Labs.
This indemnification obligation shall survive the termination of these Terms of Service and your use of this website.
18. Privacy and Data Protection
Your use of the website and any purchase of products is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using this site, you consent to the collection and processing of your data in accordance with that policy.
We encourage you to review the Privacy Policy regularly, as it may be updated from time to time.
19. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or relating to your use of the website or purchase of products shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in [Insert County and State], and you consent to the exclusive jurisdiction and venue of those courts.
Where required by law, you and Helix Research Labs may first attempt to resolve disputes through good-faith negotiation or mediation before pursuing formal legal action.
20. Changes to These Terms
Helix Research Labs may update or modify these Terms at any time.
When changes are made, the “Last updated” date at the top of this page will be revised.
Your continued use of the website or purchase of products after any changes to these Terms constitutes your acceptance of the updated version. If you do not agree with the revised Terms, you must stop using the site and refrain from placing further orders.
21. Contact Information
For questions regarding these analytical conditions or for technical support related to your research order, please reach out to our team at info@helix-researchlabs.com. We are committed to providing precise scientific support for your specialized laboratory needs.